Nia J.

Various Companies
Communications Specialist and UX Researcher

2020 - 2023

• Generated a content calendar for social media content.

• Utilized prompt engineering via chatGPT to create outlines for online content.

• Created social media content that yielded an organic click-through rate (CTR) of at least 2.04%. 

• Conduct market research to identify and understand competitors.

• Utilized spreadsheets and test session transcripts to review user feedback. Managed meeting agendas, notes and minutes, and follow-up items. Synthesized insights and presented findings through slide decks.

• Served as liaison and built positive working relationships with Product Leadership and other cross-functional stakeholders.

•  Documented project process through spreadsheets while managing timelines and deliverables. 

• Utilized organization and self-initiative skills to collaborate on redesigning a website powered by machine learning.   

• Designed a responsive website through the creation of discussion guides and usability testing scripts, note-taking from design studio sessions, and documenting actionable insights for iterative design.

• Designed a native app through market research specifically competitive analysis, documenting research results, participating in design studio sessions, and the creation of a framework for usability testing through guides and scripts which contributed to the iterative design process. 

 

EveryDopeGirl
Blog Writer                            

2020 - 2021

• Created blog posts and sourced relevant news stories based on the subject given by the Content Director.

• Sourced and researched interview sources.

• Curated questions for interview sources.

• Drafted and published blog posts.

• Accurately coded blog posts for SEO.

• Promoted blog posts on social media.

 

Apache Corporation

Internal Communications Consultant 

2019 - 2020

• Collaborated cross-functionally to coordinate all internal communications efforts for an oil and gas company; expertly utilized editorial management software (e.g., Air Table, Wrike, Photoshop) to develop and coordinate internal communications.

• Assisted with the dissemination of daily current event updates, such as those related to the coronavirus pandemic, via PoliteMail.

• Developed a communication plan that designated celebrations associated with oil discovery.

• Created campaigns through PoliteMail; utilized various functionality of the program to generate metric results of recurring communications, resulting in the ability to identify gaps/areas for improvement.

• Collaborated cross-functionally to draft and develop 65+ intranet communications; posted communications on knowledge management sites (e.g., Sharepoint) for ease of access and use; maintained file folder structure, nomenclature, and archived documents as necessary.

• Facilitated various employee engagement efforts; managed the submission and circulation of employee photographs.

• Managed a project centered around the redesign of the intranet and corporate website.

• Drafted the 2020 Safety and Wellness Calendar, which was in alignment with industry-related campaigns scheduled throughout the year; finalized 2019 editorial calendar over the span of two months.

• Created Weekly Digest for Houston Region, as well as Regional Communication Leads, and published via PoliteMail. 

 

Brazosport College

BAM! Festival Public Relations Associate 

2019

• Revised and distributed Media Advisory for a three-day inaugural film festival.

• Secured four placements in print and digital media over the span of one week.

 

PRSA Houston

Service Team Member

2019

• Led efforts related to the generation of a public service campaign for Houston PetSet, which focused on the communication, education, and resources related to animal welfare; participated in the identification of a key audience for the campaign; developed an inclusive and uplifting call-to-action.

• Fostered relationships with external stakeholders (e.g., community and animal rescue groups); collaborated externally to build media toolkits for animal welfare organizations.

 

Beauty Beyond Breast Cancer

Public Relations Associate

2019

• Spearheaded the creation of media alerts, press releases, PSAs, pitch letters, and calendar listings.

• Drafted engaging content; initiated event promotions via effective and knowledgeable social media (e.g., Twitter, Instagram, Facebook) management resulting in the generation of 350 impressions, which was a significant increase from the previous quarter.

• Constructed a media kit for a major annual event that hosted 150+ attendees.

 

Creighton University

Alumni Relations Intern

2013 - 2014​

• Created a content calendar to generate and track Alumni Homecoming Weekend posts on Facebook.

• Facilitated analysis of 46 social media posts through Facebook analytics; generated 11,111 impressions by posting engaging content.

• Edited copy and disseminated communications for various events.

• Aggregated and organized alumni contact information via the utilization of Modules and Advance software.

 

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Other Work Experiences:

 

Fort Bend & Houston Independent

School Districts

Secondary Instructor

2015 - 2019                                                

● Planned and Implemented lessons that stress the importance of crafting messages in various ways to ensure all members of audiences were able to receive it 

● Maintained documentation of data analysis and utilized data analysis programs to measure productivity results as well as determined problem-solving solutions if desired results were not met

● Formed positive relationships with parents, students, co-workers, and school staff 

● Established accessibility with aforementioned interest groups by sharing contact information and responding within 48 hours to concerns or necessary clarifications

● Made use of positive relationships with interest groups in order to maintain an open line of communication if/when necessary to rectify behavior that was not conducive to a successful learning environment 

● Corresponded with parents on upcoming events they wanted to participate/be aware of electronically

● Incorporated technology into lessons and activities to encourage the development of a globally-aware digital citizen

 

Ann INC.

 Seasonal Sales Associate                                                     2014 - 2017

• Utilized of customer service skills 

• Maintained the organization of the store 

• Assisted with the general store set up and operations.

 

Creighton University

Library Assistant

2009 - 2014

●   Utilized software concerning CLIC, Workflows, computer maintenance, Inter-Library Loans, checking in new literature, digital scanning of theses, and printing journal articles preserved through Microfiche. 

 

Baylor College of Medicine

Laboratory Intern

2009

●  Studied yolk sac remodeling in endothelial cells of mouse embryos.